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Elevate the digital customer experience
April 7, 2022 @ 11:00 am - 12:00 pm
Elevate the digital customer experience
Braze
Thursday 7th April 2022
11:00 - 12:00 CEST
Featured Attendees
Elevate the digital customer experience
With a rise in data streaming and predictive models backed by AI/Machine Learning, comes even greater insight into customer behaviour and how to best act on it. In fact, access to the right data allows brands to achieve effective personalisation, boosting revenue by an average of 10-30%.
And CIOs are well aware of this opportunity. 46% cited customer engagement as a new area for expansion and personalisation as a key revenue driver for their business. However, how can they best utilise data to engineer automated human-to-human interactions and elevate digital customer experiences at scale?
Join Braze, Tealium & Wunderman Thompson on Thursday 7th April for an engaged roundtable discussion on best-in-class customer engagement, exploring the winning strategies and tactics used by industry leading brands.
The roundtable will be moderated by Marc Suchland, Area Vice President Central and Eastern Europe at Braze, Frank Trefzer, Managing Director DACH at Tealium, and Stefan Seebauer, Head of Data and Technology at Wunderman Thompson.
Speakers
Marc Suchland
Area VP Central and Eastern Europe
Braze
Frank Trefzer
Managing Director DACH
Tealium
Stefan Seebauer
Head of Data & Technology
Wunderman Thompson

Testimonials
"I truly enjoy the experience and the opportunity of exchanging the current and most relevant topics for CIOs and the Business Driven Initiatives, great job GBI!"
Esteban Remecz, CIO - Iochpe-Maxion, S. A.
"Great team, with CIO enabling networking approach to exchange ideas and experience"
Aleksandar Rodic, Global CIO - Fiege Logistik Group
"A great opportunity to share ideas and learn from others in the industry"
Caroline Knight, Head of Technology - Heathrow Airport
"One of the best and most informative events I have been to in a long time. The power of shared learning and experience was invaluable. Especially as the whole world seems to be transforming through digital. Great event run by great team. Thanks for making it fun."
Kevin Gohil, COO - Copyright Licensing Agency
"CIO Institute brings leaders together on a platform which helps a wider business community and professional"
Satish Kumar, Head of Global IT Domain - AKZO NOBEL
"A top initiative to discuss with peers without filters and exchange best practices"
Helmi Bessaies, CIO - Unilever France
"A useful and informative digital boardroom session that gave opportunities to share experiences whilst also hearing about potential solutions."
André Simm, CIO - Voyage Care
"Superb speakers featured in high quality sessions"
Robin Smith, CISO - Aston Martin
"Find these events invaluable both to share knowledge and experiences with peers but also to be updated on advances in the market"
Mark Parr, Global IT Director - HFW
"Event very agile and effective, doesn't break your agenda and plenty of real life stories. Brilliant!"
Paolo Brusegan, Global Head of IT - Pirelli
"The CIO events have been excellent and the added value to any decision maker was fundamental. The discussions have been on core topics that we all really care about and not a sales pitch."
Friedrich Rub, CISO - Raiffeisen
"CIO Institute gives a platform to good exchanges on an international level over different industries and sizes of organizations. I really appreciate it and it helps to verify if my vision is similar to others or if approaches are completely different"
Robert Hellwig, CISO - University of Siegen
Apply
If you are interested in attending the event, please click to register. Once completed a member of our delegate acquisition team will attempt to contact you within 24-48 hours regarding your registration to confirm your eligibility.
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Details
- Date:
- April 7, 2022
- Time:
-
11:00 am - 12:00 pm
- Event Category:
- Digital Bespoke Boardroom
Organizer
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