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Delivering Superior Customer Experience

October 13, 2022 @ 6:30 pm - 9:30 pm

Delivering Superior Customer Experience

Evening dinner in association with Talkdesk

Thursday 13th October 2022

18:30 - 21:30 CET

Venue - Warwick Hotel, Paris Champs-Elysées

Delivering Superior Customer Experience

Industry leaders have long been aware that a seamless customer experience doesn't happen overnight. We know that strong CX builds trust and boosts revenues. Implementing processes will help companies maintain their standards. But how can tech leaders find and use actionable insights and information to ensure their hybrid or remote center technology, processes, and governance structures meet security best standards and will keep their customer data safe?

Join our roundtable discussion to learn:

  • How to balance customer needs with keeping the business lean and agile
  • How to integrate your organisations core customer experience and workforce management systems with your centers
  • How to mitigate to risk of a distributed workforce
  • How to see a reduction in operational and customer acquisition costs

 

Talkdesk 300 x 150

Agenda

Speakers

Mars Food & Multisales

Coming soon

 

Talkdesk

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    Details

    Date:
    October 13, 2022
    Time:
    6:30 pm - 9:30 pm
    Event Category:

    Venue

    Paris
    France

    Organizer

    Talkdesk