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Banking on the Customer Journey
September 13 @ 11:00 am - 12:00 pm
Banking on the Customer Journey
The financial services industry has been in a state of flux for over 15 years. The 2008 financial crisis kicked off an initial wave of disruption in the industry, while COVID-19 drove a renewed focus for digital transformation, bringing with it rising consumer expectations and steep competition.
Now, not only are customers overwhelmed with options, but they are looking for the same engaging, seamless experiences they’ve come to rely on in other industries. In this session find out how to keep up and provide compelling experiences to your users, even in the face of strict privacy and compliance standards.
Director of Strategy and Growth at CACI
Managing Director DACH
Head of Data & Technology
"I truly enjoy the experience and the opportunity of exchanging the current and most relevant topics for CIOs and the Business Driven Initiatives, great job GBI!"
Esteban Remecz, CIO - Iochpe-Maxion, S. A.
"Great team, with CIO enabling networking approach to exchange ideas and experience"
Aleksandar Rodic, Global CIO - Fiege Logistik Group
"A great opportunity to share ideas and learn from others in the industry"
Caroline Knight, Head of Technology - Heathrow Airport
"One of the best and most informative events I have been to in a long time. The power of shared learning and experience was invaluable. Especially as the whole world seems to be transforming through digital. Great event run by great team. Thanks for making it fun."
Kevin Gohil, COO - Copyright Licensing Agency
"CIO Institute brings leaders together on a platform which helps a wider business community and professional"
Satish Kumar, Head of Global IT Domain - AKZO NOBEL
"A top initiative to discuss with peers without filters and exchange best practices"
Helmi Bessaies, CIO - Unilever France
"A useful and informative digital boardroom session that gave opportunities to share experiences whilst also hearing about potential solutions."
André Simm, CIO - Voyage Care
"Superb speakers featured in high quality sessions"
Robin Smith, CISO - Aston Martin
"Find these events invaluable both to share knowledge and experiences with peers but also to be updated on advances in the market"
Mark Parr, Global IT Director - HFW
"Event very agile and effective, doesn't break your agenda and plenty of real life stories. Brilliant!"
Paolo Brusegan, Global Head of IT - Pirelli
"The CIO events have been excellent and the added value to any decision maker was fundamental. The discussions have been on core topics that we all really care about and not a sales pitch."
Friedrich Rub, CISO - Raiffeisen
"CIO Institute gives a platform to good exchanges on an international level over different industries and sizes of organizations. I really appreciate it and it helps to verify if my vision is similar to others or if approaches are completely different"
Robert Hellwig, CISO - University of Siegen
If you are interested in attending the event, please click to register. Once completed a member of our delegate acquisition team will attempt to contact you within 24-48 hours regarding your registration to confirm your eligibility.
Get in Touch
- September 13
11:00 am - 12:00 pm
- Event Category:
- Digital Bespoke Boardroom
- United Kingdom
- United Kingdom United Kingdom
September 29 @ 11:00 am - 12:00 pm
October 3 @ 3:00 pm - 4:00 pm
October 4 @ 3:00 pm - 4:00 pm